Help
Get in Touch
Frequently Asked Questions
Getting Started
How do I create an account?
Click 'Sign In' and follow the registration process with your email address.
How do I place my first order?
Browse restaurants, add items to cart, and proceed to checkout with your delivery address.
What payment methods do you accept?
We accept all major credit cards, PayPal, and digital wallets like Apple Pay and Google Pay.
Orders & Delivery
How long does delivery take?
Delivery times vary by restaurant but typically range from 25-45 minutes.
Can I track my order?
Yes, you can track your order status in real-time from your Orders page.
What if my order is late?
If your order is significantly delayed, contact our support team for assistance and possible compensation.
Account & Billing
How do I update my payment information?
Go to your account settings and update your payment methods in the billing section.
Can I cancel my order?
Orders can be cancelled within 5 minutes of placement if the restaurant hasn't started preparing it.
How do refunds work?
Refunds are processed within 3-5 business days to your original payment method.
Still need help?
Can’t find what you’re looking for? Our support team is here to help you 24/7.